Privacy Policy

Michelle Smith International ABN 93 605 424 088 (“Organisation,” “me,” or “I”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of michellesmith.me, including any content, functionality and services offered on or through michellesmith.me (the “Website“), whether as a guest or a registered user.

When you access the Website, I may collect certain information about you, both automatically and through any voluntary actions you take during your visit. This policy applies to information gathered on the Website and through email, text, or other electronic communications between you and the Website.

Please review the Privacy Policy carefully before using the Website. By accessing the Website or clicking to accept or agree to the Terms of Use when prompted, you acknowledge and agree to be bound by the Privacy Policy. If you do not agree to the Privacy Policy, you must not access or use the Website.

Children under the age of 13

My Website is not intended for use by children under the age of 13. Individuals under 13 are not permitted to provide any information to or on the Website. I do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website, including registering, making purchases, using interactive or public comment features, or submitting any details about yourself, such as your name, address, phone number, email address, screen name, or user name.

If I become aware that I have collected personal information from a child under 13 without parental consent, I will promptly delete that information. If you believe I may have received information from or about a child under 13, please contact me at hello@michellesmith.me.

Information I collect about you

When you visit my Website, I may gather certain information about you during your session.

Information you provide to me:
The Website offers several opportunities for users to share information. I collect details that you provide by completing forms, communicating through contact forms, responding to surveys, entering search queries, offering comments or feedback, and submitting information when purchasing a product or service.

I use the information you provide to fulfill your requested products and services, enhance my overall performance, and offer you relevant promotions, deals, and updates.

Information I collect through automated data collection technologies:
As you interact with my Website, I may utilise automated data collection tools, including Google Analytics, to gather specific details about your device, browsing behaviour, and usage patterns. This typically includes information on your location, traffic patterns across the site, and any communications between your device and my Website. For example, I may collect data regarding your computer type, internet connection, IP address, operating system, and browser type.

The data I collect automatically is used solely for statistical purposes and does not include personal information. I use this information to improve the functionality of my Website and the services I offer. If you voluntarily provide me with personal information, I may link the automatically collected data with your personal details.

Use of cookies and pixels

Like many commercial websites, my site uses standard technologies such as “cookies” and server logs to collect information about how visitors use the site. The data collected through cookies and server logs may include the date and time of visits, pages viewed, time spent on the site, websites visited before and after mine, and your IP address.

A cookie is a small text file that often contains an anonymous, unique identifier. When you visit a website, the website requests permission from your computer to store this file on a designated part of your hard drive. Each website can send its own cookie to your browser, as long as your browser settings allow it. However, your browser will only let a website access cookies it has already sent to you, not cookies sent by other websites.

I also reserve the right to use technological equivalents of cookies, such as social media pixels. These pixels enable social media platforms to track visitors to external websites and customise the advertisements shown to users while they browse those social media platforms. I may use these pixels in accordance with the policies of the respective social media platforms.

Third party use of cookies

Certain content or applications, including advertisements, on my Website are provided by third parties, such as advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies, web beacons, or other tracking technologies to collect information about you when you interact with my website. The information they gather may be linked to your personal details, or they may collect data, including personal information, about your online activities over time and across different websites and services. This information may be used to deliver interest-based (behavioural) advertising or other personalised content.

I do not control the tracking technologies of these third parties or how they are utilised. If you have any questions regarding an advertisement or targeted content, please contact the relevant provider directly.

Email information

If you choose to communicate with me via email, I may store the content of your messages, your email address, and my responses. I apply the same security measures to these electronic communications as I do for information collected online, by mail, or over the phone. This also applies when you register on my website, submit any forms using your email address, or make a purchase on my site. For more details, please refer to my email policies below.

Email policies

I am dedicated to keeping your email address confidential. I do not sell, rent, or lease my subscription lists to third parties, and I will not share your email address with any third parties except as outlined in the “Disclosure of Your Information” section.

I will handle the information you send via email in accordance with applicable federal laws.

In compliance with the CAN-SPAM Act, all emails sent from my organisation will clearly identify the sender and provide clear contact details. Additionally, every email will include instructions on how to opt-out of further communication and unsubscribe from my mailing list.

My emails offer users the option to opt-out of receiving future communications from me and my partners by following the unsubscribe instructions found at the bottom of each email.

If you no longer wish to receive my newsletter or promotional materials, you can unsubscribe by clicking the provided link in any email you receive from me.

How and why I collect information

I collect your information to record and support your participation in the activities you choose. When you register to download a book or resources, sign up for my newsletter, or purchase a product, I collect your information. This data helps me track your preferences and keep you updated on the products and services you’ve selected, as well as any related offerings. As a visitor to my Website, you can engage in most activities without providing personal information. However, when you seek to download resources or register for services, you will be required to provide information.

If you are outside the European Union and choose to receive free resources, participate in free training programs, register for a webinar or live event, or purchase products from me, you will automatically be subscribed to receive my free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe at any time using the “unsubscribe” link at the bottom of every email. If you encounter any issues with unsubscribing, you can email hello@michellesmith.me to request removal from my email list.

If you are in the European Union and choose to receive free resources, participate in free training programs, register for a webinar or live event, or purchase products from the organisation, you will only be subscribed to my free email newsletter if you provide explicit consent. If you do not want to receive this newsletter, you can unsubscribe at any time by clicking the “unsubscribe” link in any email. If you experience any issues unsubscribing, you can email hello@michellesmith.me to request removal from future emails.

How do I use the information that you provide to me?

I use your personal information to present my Website and its content, provide you with relevant information, offer products and services, update you on your subscriptions and purchases, fulfill any agreements between you and me, manage my business activities, offer customer support, and make other products and services available to my customers and potential customers.

Occasionally, I may use the information you provide to present offers for products and services from third parties, from which I may receive a commission. If you choose to participate in such promotions, your information will be shared with the third parties involved.

Additionally, I may use the information you provide to display personalised advertisements based on your interests, characteristics, and activities.

Disclosure of your information

As a general policy, I do not sell, rent, lease, or otherwise transfer any information I collect, whether automatically or voluntarily provided by you.

I may share your personal information with my subsidiaries, affiliates, and service providers to deliver the services you have requested.

I may disclose your personal information to a third party, such as a lawyer or collection agency, if necessary to enforce my terms of service or any other agreement between you and I.

In the event of a merger, acquisition, restructuring, dissolution, or transfer of some or all of the organisation’s assets and/or business, I may provide your information to the successor entity.

I may also disclose information when legally required to do so, such as when I believe in good faith that the law mandates it or to protect my legal rights, or if compelled by a court or other governmental authority.

How I protect your information and secure information transmissions

I employ commercially reasonable methods to protect the security of the information you provide and the data I collect automatically. This includes using standard security protocols and partnering with reputable third-party vendors.

Please note that email is not a secure method of communication. While you are welcome to send private information via email, it is done at your own risk. Some information entered on my Website may be securely transmitted via Secure Sockets Layer (SSL). However, credit card details and other sensitive information are never transmitted via email.

I may use software programs to create summary statistics to assess site traffic, identify popular and less popular content, determine technical specifications, and pinpoint system performance or issue areas.

For security purposes and to ensure the availability of my services, I may use software to monitor network traffic and detect unauthorised attempts to upload or modify information or cause any damage to the system.

Policy changes

I will post any changes to this privacy policy on this page. If there are significant changes in how I handle your personal information, I will notify you by email at the address you have provided or post a notice on the home page of my Website. The date the privacy policy was last updated will be indicated at the bottom of the page. You are responsible for keeping your email address up to date and periodically reviewing this privacy policy for any changes.

Visitors’ GDPR rights

If you are located in the European Union, you have certain rights under the General Data Protection Regulation (GDPR), including:

• The right to access, rectify, or delete your personal data.
• The right to request restrictions on the processing of your data.
• The right to object to the processing of your data and the right to data portability.
• The right to withdraw consent for processing, which will not affect the lawfulness of processing prior to withdrawal.
• The right to lodge a complaint with a supervisory authority responsible for GDPR matters.
• I will retain any information you provide until the earlier of: (a) your request for deletion, (b) my decision to stop using my data providers, or (c) the organisation determining that the cost of retaining the data outweighs its value.

I only require the information necessary to enter into a contract with you. I will not ask for consent for any processing that is not necessary for this purpose.

Contact me

I welcome your questions or comments regarding this Privacy Policy:

Michelle Smith International
PO Box 180
Tamworth, NSW, 2340
Australia
Email Address: hello@michellesmith.me

Any complaint of breach of privacy may be made via email to hello@michellesmith.me. I will use my best efforts to respond to any complaint within 10 business days of the date of receipt. I will attempt to resolve your complaint to your satisfaction. If you are not satisfied with how I deal with your complaint you may contact the Australian Information Commissioner, whose contact details can be found at http://www.oaic.gov.au/.